SonderMind Business Review 2022! Is it Worth the Try?

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SonderMind Business Review 2022! Is it Worth the Try?
16 Mar 2022
3 min read

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Virtual therapy has not only been shown to be effective, but it is also becoming a more popular form of treatment as technology advances. You may have come across SonderMind if you've ever considered starting a virtual session.
SonderMind is a virtual therapy service that connects you with a local therapist after you complete a brief questionnaire. You'll decide if they're a good fit for you, and then you'll sign up for a virtual or in-person session to get the help you need.
Does SonderMind, however, stand out in a world where online mental health clinics are common? Here's SonderMind Review so you can make an informed decision about which therapist to see. #TWN

Therapy is an effective treatment option for a variety of mental health issues, including depression and anxiety. Therapy can also assist you in improving your communication skills, developing stress management strategies, and increasing your self-awareness.

Finding the right therapist can feel like the most difficult task. That's where SonderMind enters the picture. SonderMind is a virtual and in-person therapy service that matches users with licensed therapists based on their specific needs.

Continue reading to learn more about SonderMind and its review.

SonderMind Review


  • In 24 to 48 hours, the service will try to match you with a licensed therapist.
  • They accept a variety of health insurance plans.
  • If a therapist near you is available, you can meet with them in person.
  • The Better Business Bureau has given SonderMind an A+ rating.
  • The service makes use of encrypted software that complies with the Health Insurance Portability and Accountability Act (HIPAA).


  • When it came to billing their insurance, some reviewers said they had issues.
  • There are no third-party certifications for the company.
  • SonderMind claims to have a team of licensed mental health professionals on staff. They do not, however, provide biographical information about their employees or information about their education and qualifications.

Related: Growing Your Business In The Pharma Industry

What is SonderMind?

SonderMind is a service that connects people with mental health professionals who are licensed.

SonderMind accepts a variety of insurance plans, but anyone, regardless of insurance status, can use the service.

While telehealth services are currently a popular therapy option, particularly in quarantine, SonderMind provides both video telehealth and in-person therapy.

How SonderMind Works?

Signing up for SonderMind is a simple process that begins with you answering a few questions so that you can be matched with a licensed therapist who specializes in your needs.

The SonderMind intake process begins with a question about where you are in your therapy search, such as whether you are still considering your options or ready to get started right away. After you've answered the first question, SonderMind will need your location to find mental health professionals in your area.

You'll then provide contact, insurance, and credit card information after answering the intake questions. SonderMind will keep your credit card on file to charge you for copays and missed sessions automatically. The final step is to schedule a video or in-person session once you've found a therapist you like.

SonderMind makes every effort to connect users with therapists as quickly as possible. You should receive a match within 24 to 48 hours.

Therapist Qualifications and Quality of Care

SonderMind collaborates with both licensed therapists and psychiatrists to offer talk therapy and treatment for mental health disorders to SonderMind users. A valid license and a master's degree or higher in mental and behavioral health care are required for all SonderMind professionals.

SonderMind employs therapists who specialize in a variety of areas, but their intake process focuses on anxiety, depression, PTSD, and medication management.

SonderMind Features

SonderMind recommends that once you've found a therapist, you talk with them about whether you want to do a virtual or in-person session.

Video Telehealth Sessions

Video telehealth sessions with SonderMind are a secure and convenient way to connect with a therapist. If you can't find a therapist in your area, video sessions are a great alternative. It's an especially good option in the event of a pandemic.

In-person Sessions

SonderMind is distinguished by its in-person therapy services. While many online services connect users with therapists virtually, SonderMind allows you to meet with a therapist in person.

Who can benefit from SonderMind?

SonderMind is a good choice for anyone looking to begin therapy and receive assistance in finding a therapist who can meet their specific needs. This service is also ideal for anyone interested in combining virtual video and in-person therapy.

SonderMind therapists have been trained to work with a wide range of issues. "Are there any other qualities we should look for in a therapist?" is one of the questions asked during the intake process. This could include your race, ethnicity, sexuality, or any other important identity to you."

You'll be directed to a field that says, "I am looking for a therapist who..." once you click "yes." There, you can include any details about what you're looking for in a therapist, such as the conditions you want to address and the type of therapy you want, such as couples, trauma, eating disorders, and so on.

SonderMind will then match you with a therapist who specializes in your specific needs based on the information you provide.

Is SonderMind Effective?

While there isn't much research on online therapy, the available studies suggest it has advantages.

Virtual therapy is as clinically effective as traditional in-person therapy, according to research from 2020. Clients who received virtual therapy were just as satisfied with their outcomes as those who received in-person therapy, according to the same study.

People with major depressive disorder who received a blended therapy protocol of face-to-face and online sessions reported improvements in depression, health-related quality of life, and anxiety, according to a small 2016 study.

According to research from 2018, both internet-based and traditional treatment can significantly reduce depression symptoms. Nonetheless, the authors of this study concluded that more research into the efficacy of internet-based treatment is required.

SonderMind Insurance and Pricing

Therapy can be costly. However, if you have insurance, you may be able to save money.

SonderMind is in-network having a wide range of insurance networks: Aetna, Apostrophe, Anthem (Blue Cross Blue Shield), Bright Health, Cigna, Friday Health Plans, Kaiser, Optum, Medicare, and United Healthcare.

In some states, SonderMind therapists are in-network with Medicaid. If you have health insurance, call the customer service number on the back of your card to confirm your benefits and learn how much you'll have to pay out of pocket per session. Visit for the most up-to-date information.

Most therapists charge $75–$175 per session if you don't have insurance.

Company Privacy and Reputation

Patients can rest easy knowing that their data is secure, thanks to SonderMind. SonderMind claims to use HIPAA-compliant, encrypted software and adhere to the highest national security and privacy standards for all clients and therapists. There are no video calls that are ever recorded.

Clients can use a detailed incident reporting process to report cases of poor clinical outcomes or patient harm. Contact the SonderMind support team at any time to file a complaint. The website's Terms of Service page contains more information.

Clients can request access to medical records according to a stated policy. More information is available under the section "Your Health Information Rights" on the website's Notice of Privacy Practices page.

SonderMind is a member of the Better Business Bureau (BBB), with an A+ rating.

In general, reviewers have had a good time working with SonderMind. People who give SonderMind high marks say the company was able to match them with a therapist they liked and with whom they continued to work.

However, most reviews on the Better Business Bureau website claim that SonderMind was difficult to work with when it came to billing insurance and that they had major billing issues.

Related: Business Ventures In The Pharmaceutical Industry

Is SonderMind Right for You?

When starting therapy, one of the first questions you should ask yourself is what communication method you prefer and what type of therapist you want to work with.

SonderMind may be a good fit for you if you're interested in both video and in-person therapy and want a service that can help you find therapists.

The Takeaway

When starting therapy, one of the first questions you should ask yourself is what communication method you prefer and what type of therapist you want to work with.

SonderMind may be a good fit for you if you're interested in both video and in-person therapy and want a service that can help you find therapists.

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