OYO Launched A Programme “Super OYO' To Recognize Best Hotels

OYO has launched a program to recognize hotels that consistently provide a high-quality customer experience.

The 'Super OYO' category comprehensively views each hotel's performance on numerous aspects such as customer ratings and reviews, maintaining maximum rooms operational consistently, and providing a smooth check-in experience, among others.

While booking through the OYO App, customers will now see hotels marked 'Super OYO.' At the moment, the site has roughly 200+ Super OYOs, and the company will urge more hotels on its platform to aim towards reaching this very selected name and becoming a part of this exclusive category.

In line with the company's mission to provide trusted and best-in-class customer experiences, Super OYO is one of several programmes OYO is continuing to develop to help customers find options for the type of stay they would like, provide relevant information to make an informed choice, and ensure comfortable and hassle-free stays at highly competitive prices.

Super OYO is now available to all OYO app users in India, with plans to expand into key global markets in 2023. Customers may quickly access the Super OYOs category from the home screen by clicking on the Super OYO banner, which takes them to a dedicated Super OYO store, where they can select their destination city and browse all available hotels.

This new category, while appealing to guests, also recognizes hotel operators (patrons) who go above and beyond to create great client experiences.

Because only hotels that meet certain criteria may be designated as 'Super OYO,' these establishments must maintain an average rating of 4 or higher, ensuring zero check-in hassles, low cancellations, and minimal negative feedback.

Because the tag is a non-paid category earned by providing excellent customer service, hotel owners can carve out a market niche for their business.