TCS Renews 5-Year IT Collaboration with Telenor Denmark

Tata Consultancy Services (TCS) has renewed its partnership with Telenor Denmark (TnDK) through a five-year agreement to deliver ITIS-managed services. This collaboration focuses on managing TnDK’s IT infrastructure via TCS’s European delivery centre, reinforcing their commitment to operational excellence and innovation.

Telenor Denmark: A Key Player in the Telecom Market

As Denmark’s second-largest mobile operator, Telenor Denmark serves over 1.6 million subscribers. Over the past six years, TCS has transformed TnDK’s IT infrastructure using its machine-first delivery model, enhancing efficiency and adaptability in the competitive telecom sector.

Driving Innovation and Resilience Through Partnership

Louise Haurum, Telenor Denmark’s Chief Technology Officer, expressed confidence in TCS’s ability to deliver strategic insights and technological expertise. “Our collaboration has been instrumental in fostering innovation and ensuring IT infrastructure resilience,” she remarked, highlighting the partnership’s importance in navigating business complexities.

Ensuring Seamless Operations and Enhanced Efficiency

TCS aims to maintain seamless business continuity without disrupting operations. Leveraging its deep expertise, the company will focus on improving TnDK’s digital assets by deploying advanced automation solutions. This initiative seeks to enhance both operational efficiency and customer experience.

Strengthening Telecom Sector Expertise

TCS’s extensive involvement in the global telecom industry underscores its commitment to innovation. The company partners with over 160 telecom operators worldwide, including top-tier providers in Europe, North America, and beyond. With 35,000 dedicated telecom professionals, TCS is a trusted partner for five of the top 10 global telecom operators.

Remarks from Industry Leaders

Akhilesh Tiwari, TCS’s President of Communications, Media, and Information Services, emphasized the importance of delivering operational excellence through proximity delivery centres in Europe. Vikram Sharma, Country Head for Denmark, added, “Telenor plays a crucial role in Denmark’s communication infrastructure, and we are proud to ensure a resilient, automated IT environment for the next five years.”

Expanding Partnerships Beyond Telecom

TCS’s expertise extends beyond telecom. Recently, the company partnered with the Bank of Bhutan to modernize its digital ecosystem using the TCS BaNCS Global Banking Platform. This initiative highlights TCS’s ability to integrate cutting-edge technology across industries, enhancing operational efficiency and customer satisfaction.