Swiggy Introduces ‘Guru’ AI Assistant for Restaurant Partners

Swiggy has introduced Guru, an AI-powered assistant for restaurant partners, designed to simplify business management through payout tracking, campaign analysis and personalised menu performance insights.

Swiggy Introduces AI Assistant ‘Guru’ for Restaurant Partners

Swiggy has launched Guru, an artificial intelligence-powered assistant designed to help restaurant partners manage their businesses more efficiently.

The company announced the rollout on August 17, saying the new tool will provide restaurant partners with quick access to information about payouts, marketing campaigns and menu performance.

Guru is being made available across Swiggy’s extensive restaurant network, covering more than 720 cities and 2.7 lakh restaurants.

What Is Swiggy Guru?

Guru is designed as a digital assistant that can help restaurant partners understand important aspects of their business on the Swiggy platform.

Instead of manually reviewing different sets of information, partners can use the AI assistant to obtain insights into areas such as payments, promotional campaigns and menu performance.

The initiative reflects Swiggy’s broader push to use AI to simplify operational tasks for businesses operating on its food-delivery marketplace.

Key Features of Guru

Payout Tracking

One of the key functions of Guru is helping restaurant partners track their payouts.

The tool is intended to make payment-related information easier to access, allowing businesses to better understand their earnings and manage their finances.

Campaign Performance Monitoring

Guru can also help restaurants monitor the performance of their campaigns.

Partners can use the assistant to understand how their promotional activities are performing and identify areas where campaigns may be generating better results.

This could help restaurants make more informed decisions about their marketing strategies on the platform.

AI-Powered Menu Insights

Another major feature of Guru is its ability to provide insights into restaurant menus. The assistant can help partners add menu items, generate item descriptions and identify popular products.

It can also analyse category-level performance to highlight what is working well for an individual restaurant.

These insights are intended to help restaurants make more informed decisions about their offerings and improve the way their menus are presented to customers.

Personalised Business Insights

Because Guru analyses information related to individual restaurants, the assistant can provide more personalised recommendations.

For example, restaurant partners may be able to identify their best-performing items or understand which categories are attracting stronger demand.

This could make it easier for smaller restaurants and busy operators to evaluate their performance without spending significant time manually analysing data.

Swiggy Highlights AI’s Growing Role

Rohit Kapoor, CEO of Swiggy Food Marketplace, said artificial intelligence is changing the way businesses operate by improving efficiency.

He also highlighted Swiggy’s long-standing relationship with restaurant partners and the operational challenges they manage every day.

The launch of Guru is therefore positioned as a way to reduce some of that workload and give restaurants easier access to useful business information.

Swiggy’s Latest Financial Performance

The launch of Guru comes as Swiggy continues to work on improving its financial performance across its various businesses. For the June quarter, Swiggy reported a consolidated net loss of ₹791 crore, compared with ₹1,197 crore during the same period a year earlier.

The loss was also narrower than analysts’ expectations, which had reportedly been in the range of ₹800 crore to ₹875 crore.

Revenue Shows Strong Growth

Swiggy’s revenue from operations increased 37.3% year-on-year to ₹6,812 crore during the quarter. The company's EBITDA loss also narrowed to ₹650 crore from ₹945 crore in the corresponding period of the previous year.

Overall revenue increased 34% year-on-year to ₹7,112 crore. Meanwhile, food delivery Gross Order Value (GOV) grew 17.4% to ₹9,490 crore.

Swiggy Sets Ambitious Five-Year Growth Target

Earlier in August, Swiggy presented its long-term growth strategy during its Capital Markets Day 2026. The company set a target of achieving approximately ₹10,000 crore in adjusted EBITDA by FY2031.

Swiggy plans to support this target by significantly expanding its consolidated Gross Order Value. The company aims to increase consolidated GOV to around ₹2.5 lakh crore, compared with ₹67,734 crore in FY2026.

Focus on Food Delivery and Quick Commerce

Swiggy expects consolidated GOV to grow at a compound annual growth rate of more than 30% over the next five years. The company operates across several consumer-focused segments, including food delivery, quick commerce and out-of-home consumption.

Swiggy believes each of these businesses has significant potential for long-term growth and can contribute to improving overall profitability.

AI Could Strengthen Restaurant Partnerships

The introduction of Guru could become an important part of Swiggy’s efforts to provide technology-driven support to its restaurant network.

By bringing payout information, campaign analysis and menu insights into an AI-powered interface, the company is aiming to make business management more convenient for restaurant operators.

For restaurants, easier access to data could help improve decision-making, optimise menus and better understand customer demand.

Conclusion

Swiggy’s launch of Guru marks another step in the company’s use of AI to support restaurant partners. With features covering payouts, campaigns and menu performance, the assistant aims to simplify everyday business management. The initiative also comes as Swiggy pursues an ambitious five-year growth plan focused on expanding its food delivery, quick commerce and other consumer businesses.