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News In Brief Auto

Ola Electric receives Notice from Customer

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Ola Electric receives Notice from Customer
27 Apr 2022
6 min read

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News Synopsis

Electric Mobility company, Ola Electric has received a takedown notice from a customer for publishing the electric two-scooter’s telemetry data on social media platforms, after his e-scooter met with an accident in Guwahati, injuring the rider. On Aoril 15, Balwant Singh from Guwahati tweeted that his son had met with an accident "due to fault in regenerative braking where on a speed breaker, instead of slowing, the scooter accelerated, sending so much torque that he had an accident". However, on the contrary, Ola Electric in its defense said that its investigation indicated that the rider was overspeeding.

In a tweet, Balwant Singh said, "My notice to @OlaElectric to immediately take down my telemetry data which they have published in public without my consent violating privacy laws & the graphs whose authenticity has not been verified by me/law agencies. Failure to do so, I will take legal action against @bhash.” The Electric Mobility company said it did a thorough investigation of the accident and the "data clearly shows that the rider was overspeeding throughout the night and that he braked in panic, thereby losing control of the vehicle. There was nothing wrong with the vehicle". The accident happened on March 26 when Balwant Singh's son was driving an Ola S1 Pro.

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