BharatPe Launches ‘Shield’ for UPI Transaction Security

BharatPe, one of India’s leading UPI payment platforms, has introduced a new service called ‘Shield’ to safeguard users from various online payment frauds. With an increasing number of users making digital transactions, concerns about the security of online payments have also risen. BharatPe Shield aims to address these concerns and provide a secure and hassle-free experience for its users.

Comprehensive Protection Against Multiple Risks

BharatPe Shield is designed to protect users from various risks associated with online transactions, including computer fraud, phishing attacks, and unauthorized transactions resulting from the loss of a phone. These threats are becoming increasingly common, and BharatPe has developed this feature to provide an added layer of security to its users.

Pre-Reporting Coverage: A Unique Feature

One of the standout features of BharatPe Shield is its pre-reporting coverage. This unique aspect of the service allows users to claim losses incurred up to 10 days prior to reporting the fraud. This offers peace of mind for users who may not immediately notice fraudulent activities and ensures that they can still claim compensation for earlier incidents.

30-Day Free Trial for First-Time UPI Users

To encourage adoption of the new service, BharatPe is offering a 30-day free trial of the Shield feature for first-time UPI users on the BharatPe app. During this trial period, users are protected from fraud for transactions up to ₹5,000. This introductory offer provides a risk-free way for users to experience the benefits of the fraud protection plan.

Affordable Protection After Trial Period

Once the free trial period expires, users can continue enjoying the protection provided by BharatPe Shield for a nominal fee of ₹19 per month. This affordable cost ensures that users can continue to benefit from the added security without any significant financial burden. The subscription provides continuous coverage for UPI transactions, reinforcing BharatPe's commitment to creating a secure digital ecosystem for its users.

Easy Fraud Reporting and Resolution

In case of a fraudulent transaction, users can quickly report fraud and raise claims through multiple channels available on the app. BharatPe offers 24/7 support via the app, chatbot, or a toll-free helpline. This ensures that users can easily access help and get their claims resolved promptly, making the process of handling fraud as smooth as possible.

CEO’s Statement on the Launch

Nalin Negi, the CEO of BharatPe, emphasized the company's commitment to securing consumer transactions from online fraud. He stated, “Safeguarding consumer transactions from online frauds and providing a safe and secure payments ecosystem has always been one of our foremost responsibilities. With BharatPe Shield, we are going a step further by empowering our users with a fraud protection plan that secures their daily transactions.”

BharatPe’s UPI Service and Features

Launched in August 2024, BharatPe’s UPI service has quickly gained popularity due to its ease of use and variety of transaction options. The service allows users to perform transactions such as Scan and Pay, pay to UPI IDs, make bank transfers, and pay utility bills for services like electricity, gas, and DTH.

With the introduction of BharatPe Shield, the platform takes another step towards enhancing the security and convenience of its users, making digital payments safer and more trustworthy.