Apple has Agreed to Pay up to $395 to MacBook Owners

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Apple has Agreed to Pay up to $395 to MacBook Owners
21 Jul 2022
6 min read

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News Synopsis

Apple has agreed to pay a $50 million settlement to end a class-action lawsuit over the company's infamous "butterfly" keyboards. The lawsuit claimed that the keyboards were sticky, unresponsive, and easily damaged — and that the company was aware of the flaws.

Apple will pay customers who replaced the butterfly keyboard on a MacBook, MacBook Pro, or MacBook Air laptop between 2015 and 2019 as part of the settlement, which was filed late Monday night. Customers who replace multiple keyboards may be paid $300 to $395, those who replace one may be paid $125, and those who replace just one key may be paid up to $50.

Customers are also eligible for four years of free keyboard repairs following their purchases, according to Reuters.

The butterfly keyboards were introduced by Apple in 2015 as a way to make its laptops even thinner — but they were not well received by customers. One user took to YouTube to satirize their frustrations, while another wrote a lengthy complaint about the sticky keys. Another person described it as the "worst product in Apple history."

Despite the fact that Apple apologized for the problems in 2019 and began the phase-out of the keyboards the same year, the company denied wrongdoing in agreeing to settle.

TWN Special