Swiggy to Apply Additional Restaurant Fee on ‘One’ Orders Beginning November 25

Swiggy is reportedly planning to introduce an additional fee for select restaurant partners on orders placed via its premium Swiggy One membership programme. The new charges are expected to take effect from November 25 and will be applied over and above the platform’s existing commission structure.

Swiggy to Introduce Additional Fee on Swiggy One Orders: Full Details

New Charges Coming for Select Restaurant Partners

Swiggy is gearing up to implement a new fee structure that will apply to restaurant partners receiving orders through the Swiggy One membership programme. As per the latest reports, only a select group of restaurants has been informed so far, indicating a limited and phased rollout of the proposed fee.

According to the report, these charges will officially come into effect starting November 25, marking a strategic update in Swiggy’s partner billing model.

How the New Swiggy One Fee Will Be Calculated

The newly proposed fee will be applied on a per-order basis, with early estimates suggesting a blended rate between ₹2 to ₹5 per order. Restaurants have been told that the final fee amount may vary depending on the volume and proportion of Swiggy One orders they receive in their payout cycle.

Swiggy has reportedly communicated that the fee is designed to align with operational costs associated with fulfilling discounted Swiggy One orders, which offer perks such as free delivery and exclusive user benefits.

Limited Rollout at the Initial Stage

The notification regarding the new charge has been issued only to a limited cluster of restaurant partners, according to early insights. This suggests Swiggy may initially test the impact of the levy on a smaller group before expanding it across its platform.

Restaurant partners across India will likely be closely watching how these changes influence their overall cost structure and payout patterns.

Additional Levy Over Existing Commission Rates

Restaurants on Swiggy already pay commissions ranging between 17% and 25% depending on restaurant category, location, and negotiated terms. The newly announced Swiggy One fee will be charged over and above this existing commission.

Earlier this year, Swiggy also introduced a rain-surge fee for its premium customers — a charge Swiggy One members were previously exempt from — indicating the platform's broader strategy to restructure its cost-sharing model between consumers, restaurants, and the company.

Swiggy’s Financial Performance in Q2FY26

Swiggy recently announced its financial results for the second quarter of FY2025–26 (Q2FY26). The company reported a consolidated net loss of ₹1,092 crore, widening significantly from ₹626 crore in the same period last year.

Despite the growing loss, Swiggy continues to demonstrate strong business momentum, with its revenue from operations jumping 54.42% year-on-year to ₹5,561 crore. This growth reflects robust performance across both food delivery and its expanding quick-commerce grocery segment.

Rising Operational Expenditure

Overall expenditure for the quarter surged 55.74% YoY, reaching ₹6,711 crore, compared to ₹4,309 crore in Q2FY25. Key spending areas that contributed to the rise include:

1. Advertising & Sales Promotion

Swiggy’s investment in promotions nearly doubled, rising 93.48% to ₹1,039 crore, indicating aggressive marketing efforts across business verticals.

2. Delivery-Related Costs

Delivery-related expenses increased 30.22% YoY to ₹1,426 crore, reflecting higher order volumes and operational scaling.

3. Employee Benefit Expenses

These costs grew 13.67% to ₹690 crore, highlighting Swiggy’s ongoing focus on talent, technology, and management operations.

4. Finance Costs

Finance costs more than doubled, jumping 108.69% to ₹48 crore, suggesting increased borrowings or financial restructuring.

Swiggy Plans to Raise Up to ₹10,000 Crore

To support its long-term expansion and navigate competitive market dynamics, Swiggy’s board has approved raising up to ₹10,000 crore. The fundraising may involve public or private offerings, including a Qualified Institutional Placement (QIP). This move comes at a crucial time as Swiggy intensifies investment in both its food delivery and quick-commerce businesses.