Swiggy starts charging Rs 2 'platform fee' per food order from users

Swiggy, an online food delivery service, has begun charging all consumers a "Platform Fee" of Rs 2 for each meal order, regardless of the cart value. This practice is becoming more common among home delivery e-commerce companies like Zepto and Zomato.

According to Swiggy, the extra fees only apply to food orders placed on the main site and do not affect Instamart users, who are currently exempt.

With this, Swiggy is projected to get an additional daily revenue of between Rs. 20 and Rs. 40 lacks from online purchases totaling anywhere between Rs. 6 and Rs. 12 crores per month.

A small flat price known as the "platform fee" is added to food orders. A Swiggy Representative stated in a statement that the charge "helps us operate and improve our Platform and Enhance App Features to deliver a seamless app experience."

According to a previous report, Swiggy stated that during the day, it handled between 1.5 and 2 million orders.

During the holy month of Ramadan, customers in Hyderabad purchased an amazing 10 lakh biryanis and 4 lakh plates of haleem through the Top Food Delivery Service Swiggy.

Idlis are so well-liked by consumers that the Online Meal Delivery Service said in March that it had delivered 33 million plates of them in the previous year.

The top three cities in which idlis were most often ordered were Bengaluru, Hyderabad, and Chennai. The firm regularly onboards roughly 10,000 restaurants each month and already has over 2.5 lakh Restaurant Partners enabled on its network.

It should be stated that Zepto, which previously offered Free Home Delivery for orders over Rs. 150, afterward increased the cap to Rs. 200 and began charging consumers for packing and other services up to Rs. 15 per item.

Although the numbers are at their highest levels, it is still not clear how long the Free Home Delivery System will continue to operate in the nation.