Netflix to Remove Casting Support for Smart TVs and Streaming Devices

Netflix is quietly phasing out one of its long-used features — mobile casting support — for a range of newer Chromecast models and Google TV-based streaming devices. While there has been no public announcement from the platform, changes on the official support page confirm that this option is being pulled back gradually.

Over the past few days, numerous subscribers have reported that the Cast icon has disappeared from the Netflix mobile app, expressing disappointment on social media as the rollout continues.

This change is more significant for those who relied on casting without needing to install Netflix directly on their TVs. Importantly, casting support was previously accessible only to users subscribed to non-ad supported Netflix plans.

Netflix Begins Removing Casting Support

What Has Changed?

Netflix has now updated its support documentation, confirming the rollback of casting functionalities. Casting from smartphones to compatible TVs helped users watch content effortlessly, without needing to download apps or use traditional remote-based navigation.

Why Casting Was Popular

For many subscribers with limited TV storage or those who preferred controlling playback via phone, Netflix’s casting option was a smooth and user-friendly alternative. It allowed viewers to browse titles, manage playback, search content, and adjust controls directly from their mobile device.

The New Policy Update

A revised statement added to Netflix’s support page reads —

“Netflix no longer supports casting shows from a mobile device to most TVs and TV-streaming devices. You'll need to use the remote that came with your TV or TV-streaming device to navigate Netflix.”

This update was first reported by Android Authority and indicates a major shift in how Netflix wants users to interact with the platform.

User Reports: Cast Icon Missing for Many

Growing Complaints Across Platforms

Teams at Gadgets 360 noticed the Cast button missing from Netflix’s home interface on Android and iOS devices. However, a few users can still access it, which suggests that the feature may be in a phased removal rather than a complete overnight shutdown.

Devices That Still Support Casting

Netflix confirms that older Chromecast models and TVs with built-in Google Cast support will continue to function normally, whereas new-generation Chromecast and Google TV streaming sticks may lose access.

This selective compatibility has resulted in confusion, especially for users who recently upgraded to newer devices.

Social Media & Reddit Discussions on the Issue

User Feedback Sparks Online Debate

Conversations on Reddit have grown as more users notice the missing casting tool.

Reddit Reports in Detail

Two weeks earlier, user u/DavidinCincinnati reported the disappearance of the cast option in their Netflix app. Many others replied confirming similar experiences.

In yet another thread, Reddit user u/freetherabbit stated that customer support informed them —

“if the device has its own remote, you cant cast.”

This explanation has raised questions about Netflix shifting toward direct-device usage rather than smartphone-casting controls.

Casting on Ad-Supported Plan Remains Unavailable

It is important to note that the ad-supported subscription tier never offered casting capabilities, and this remains unchanged.

Final Takeaway

Netflix’s decision to roll back mobile casting support represents a notable change in how viewers can access content across screens. With the Cast feature now restricted, users may increasingly rely on native Netflix apps on TVs, older Chromecast devices, or Google Cast-compatible displays. As Netflix continues to refine its platform strategy, more updates may follow — especially for newer streaming devices where casting functionality is being withdrawn.