DigiLocker Documents are Now Accessible to WhatsApp Users

PAN cards, driver's licences, and vehicle registration certificates can now be accessible via MyGov Helpdesk on WhatsApp, according to MyGov.

Citizens will be able to register and authenticate their own Digilocker account on WhatsApp and download documents such as their PAN card, driving license, CBSE Class X passing certificate, vehicle registration certificate (RC), insurance policy - two wheeler, Class X and Class XII mark sheets, and insurance policy document, according to a statement released by MyGov.

The shift, according to MyGov, would make "government services more accessible, inclusive, transparent, and straightforward." Users in India can utilise the chatbot by texting 'Namaste,' 'Hi,' or 'Digilocker' to +91 9013151515.

"Offering Digilocker services on the MyGov Helpdesk is a natural progression and a step towards providing citizens with simplified access to essential services via WhatsApp's easy and accessible platform. With almost 100 million+ people already registered on Digilocker and 5 billion+ documents issued till date, we are confident that the service on WhatsApp will digitally empower millions by helping them access authentic documents and information, right from within their phones," said Abhishek Singh, CEO MyGov in the statement.