Audi Launches 10-Year Extended Warranty and 15-Year Roadside Assistance Program

Audi India has taken a bold step to enhance customer satisfaction in the premium car segment by introducing a 10-year extended warranty and a 15-year Roadside Assistance Program. This initiative is aimed at offering long-term assurance, comfort, and convenience to both new and existing Audi customers across India.

Available Across Audi’s Entire Product Range

The newly introduced service offerings apply to all Audi vehicles sold in India, ensuring that every customer—regardless of the model—can access enhanced after-sales support. This move reflects Audi’s growing commitment to delivering not just luxury vehicles, but also a luxury ownership experience.

Audi India's Vision for Long-Term Customer Commitment

Balbir Singh Dhillon, Head of Audi India, expressed the brand’s dedication towards building lasting relationships with customers. He said:

“At Audi India, we believe that our relationship with customers extends far beyond the point of purchase. Our extended warranty and Roadside Assistance Program represent our unwavering commitment to customer satisfaction and aim to set new standards in India’s luxury automobile sector.”

Extended Warranty Coverage Details

The 10-year extended warranty offers coverage for all manufacturing defects in Audi vehicles up to a maximum of 2,00,000 kilometers or 10 years of age—whichever comes first.

Key Highlights:

• Applicable to all Audi models sold in India

• Covers manufacturing defects

• Warranty extensions available in 1-year or 2-year packages

• Can be purchased at the time of delivery or before the standard warranty expires

• Offers long-term value and protection

This warranty extension is designed for customers looking for peace of mind and cost-effective vehicle ownership over a longer duration.

15-Year Roadside Assistance Program: What It Offers

Audi’s revamped Roadside Assistance (RSA) program brings 24/7 support to owners for up to 15 years. It provides a range of emergency services tailored to meet the needs of luxury car owners.

Services Included:

• Towing services in the event of a breakdown or accident

• Battery jump-starts

• Emergency fuel delivery (up to 10 litres)

• Flat tyre support

• Locked car assistance

• Delivery of spare keys

The RSA program goes beyond the basics, offering premium services such as:

• Hotel accommodation or travel arrangements when repairs take over 72 hours

• Coverage when the breakdown happens over 100 km away from the base location

• Real-time service updates

• WhatsApp-based service requests

• Vehicle protection covers during service

Affordable Pricing and Flexible Options

The Roadside Assistance Program is priced between Rs 3,999 and Rs 8,000, depending on:

• The age of the vehicle

• The chosen coverage duration

Both new buyers and existing Audi owners are eligible to purchase or upgrade to this service based on their vehicle’s condition and history.

Audi’s Continued Focus on Premium Ownership Experience

This initiative underscores Audi India's focus on customer-centric innovation and after-sales excellence. With enhanced support and reliable service offerings, the brand continues to strengthen its presence in India's competitive luxury automotive space.

By offering long-term warranties and robust emergency support, Audi is not only protecting the investment of its customers but also positioning itself as a leader in luxury after-sales service in India.