Apple, Google Remove Airalo and Holafly e-SIM Apps in India: Key Details Revealed

Apple and Google recently eliminated two eSIM service provider apps, Airalo and Holafly, from their respective app stores in India, adhering to directives from the Department of Telecommunications (DoT). The move followed an order from the DoT, instructing ISPs to block access to these apps' websites within India.

DoT Mandate: Authorization for e-SIM Sales in India

According to reports, companies offering eSIM services in India need a no-objection certificate (NOC) from the DoT to operate legally. Airalo and Holafly, based in Singapore and Spain respectively, were removed as they lacked the required authorization.

DoT Regulations on e-SIM Sales

DoT regulations in India dictate that only authorized dealers can sell eSIMs. These dealers are mandated to collect proof of identity, such as passport copies or visas, from customers before providing the SIM card. Additionally, these authorized sellers must furnish details of the global SIMs to security agencies.

Understanding e-SIMs and Their Functionality

As defined by Apple, an eSIM is a standard digital SIM enabling users to activate mobile plans from their network provider without a physical SIM card. With iPhones, users can install multiple eSIMs and use two phone numbers simultaneously.

Reason for Ban and Impact on Cybercrime

The media agency reports government sources pointing out that fraudsters have misused eSIMs with international phone numbers for cybercrimes in India, prompting the ban on Airalo and Holafly. Notably, while these two apps were shut down, other eSIM providers like Nomad eSIM and aloSIM remain accessible in India.

Rise in Cybercrime and its Connection to e-SIM Usage

The Economic Times highlights the rise in cybercrime cases in India, citing that in 2022, there was a 24.4% increase compared to the previous year, with 65,893 cases registered. The report emphasizes the growing concern over cybercrimes facilitated by eSIMs with international phone numbers.

Crafting solutions and regulations around eSIM usage remains crucial to curb cybercrime while ensuring access to innovative mobile technologies in India.

Key Takeaways:

• Google and Apple remove eSIM apps Airalo and Holafly from Indian stores following DoT order.

• Concerns over cybercrime using unauthorized eSIMs with international numbers prompt the ban.

• DoT regulations require NOCs and authorized dealers for eSIM sales in India.

• Other eSIM providers like Nomad eSIM and aloSIM remain available.

• Cybercrime cases in India rose 24.4% in 2022, highlighting increased security concerns.