Airtel Payments Bank to Introduce Face Authentication for Seamless Digital Account Opening

Airtel Payments Bank's Innovative Face Authentication for Digital Account Opening

Airtel Payments Bank, a pioneer in digital banking, is taking a significant leap forward in enhancing the customer experience by introducing a face authentication-based savings bank account opening feature on the Airtel Thanks App.

A Seamless and Secure Digital Banking Experience

In a bid to provide the best possible digital banking experience, Airtel Payments Bank has unveiled plans to roll out face authentication-based account opening by the end of 2023. This revolutionary feature will empower users to open a savings account swiftly and securely, using face biometrics for e-KYC, from anywhere in India.

Airtel Payments Bank Leads the Way

Airtel Payments Bank stands as the trailblazer in this domain, becoming the first bank in India to test this cutting-edge face authentication facility on its mobile application. This forward-thinking move is set to redefine the account opening process in the banking sector.

The Simplicity of Face Authentication e-KYC

With the introduction of face authentication e-KYC, customers can open an account digitally with remarkable ease. This authentication process harnesses the power of a mobile application developed by the Unique Identification Authority of India (UIDAI).

Airtel Payments Bank, in collaboration with UIDAI, demonstrated the simplicity and security of this groundbreaking account opening journey at the Global Fintech Fest.

Anubrata Biswas, MD & CEO of Airtel Payments Bank, Speaks

Anubrata Biswas, the Managing Director & CEO of Airtel Payments Bank, expressed his enthusiasm for this technological leap, emphasizing the bank's commitment to delivering user-friendly and secure banking solutions.

He highlighted that the face authentication e-KYC is not only secure and fast but also a paperless process. Moreover, it leverages India's Digital Public Infrastructure, contributing to the vision of Digital India.

Advanced Technology for Fraud Prevention

The KYC facility deployed by Airtel Payments Bank employs AI/ML-based Face Authentication RD Application. This sophisticated technology plays a pivotal role in preventing fraudulent activities by cross-referencing an individual's photo with the image captured in their Aadhaar, ensuring secure customer onboarding.

Streamlining Digital Account Opening

Traditionally, digital account opening with Airtel Payments Bank involved Video KYC. However, with the introduction of face authentication e-KYC, the process is set to become more streamlined, offering customers a seamless and secure way to access banking services.

Airtel Payments Bank's Pioneering Role

Airtel Payments Bank, India's first Payments Bank launched in January 2017, has continually embraced innovation. With the introduction of face authentication for digital account opening, the bank is reinforcing its commitment to making banking more accessible and convenient for both urban and rural customers.