Zuckerberg's Big Metaverse App Is Suffering A 'Quality' Problem: Report

Concerns about the metaverse app's excessive number of quality and performance issues, as well as the fact that even workers don't seem very interested with it, are raised in internal memos from Meta's VP of Metaverse to team members who are working on it.

The memos were discovered by Alex Heath of The Verge, and they were authored by Vishal Shah, VP of Metaverse. He informs the staff that they will be on "quality lockdown" for the remainder of the year in order to fix the problems before more people get access to the app.

A key aspect of Zuckerberg's big bet on the metaverse is painted in a troubling light by the memos. As the CEO struggles with a significant company pivot to the metaverse, a change that is occurring as Facebook experiences a slowdown in its core advertising business and the departure of his top lieutenant, Sheryl Sandberg, the emphasis is being placed on improving the existing product rather than introducing new features.

The Horizon Worlds app, which was first made available on Meta's Quest headset in December, is shortly to have a mobile and desktop browser version. The programme enables users to create avatars and communicate with one another in a virtual world.

The CEO of Meta, Mark Zuckerberg, informed shareholders in May that the company's metaverse project is anticipated to lose "significant" sums of money during the ensuing three to five years.

According to Shah in one memo, problems with Horizon World include a "confusing and difficult" onboarding procedure, according to The Verge. Additionally, he warned staff members that they needed to improve their collaboration and flexibility. Shah's statement that the app "has not established product market fit" "has not found product market fit."