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Truecaller and Microsoft Collaborate: AI to Tackle Spam Calls

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Truecaller and Microsoft Collaborate: AI to Tackle Spam Calls
27 May 2024
4 min read

News Synopsis

Truecaller integrates AI-powered voice replication for subscribers, enhancing call handling. Despite limitations, the feature promises convenience and authenticity, reflecting ongoing AI advancements in smartphone technology.

Introduction: AI Revolutionizing Smartphone Experience

AI technology is poised to revolutionize the smartphone experience, offering innovative solutions to everyday tasks. Developers are exploring ways to leverage AI to enhance user convenience, with one such advancement being the development of voice-mimicking apps.

Truecaller's AI-Powered Assistant: Voice Replication Feature

Truecaller, a popular caller identification app, introduces a new feature powered by AI, enabling subscribed users to replicate their voices. This innovation follows Truecaller's collaboration with tech giant Microsoft's Personal Voice technology, integrated into Azure AI Speech.

Exclusive Benefit for Paid Subscribers: Voice-Based Call Handling

The voice replication feature is exclusively available to paid Truecaller users, offering them the ability to answer calls using their own voices. Subscribers can leverage this feature to respond to callers or greet them, with system-generated call responses delivered in the user's voice.

Range of AI-Powered Assistant Functions: Enhancing User Experience

Truecaller's AI-powered assistant, initially unveiled in 2022, boasts various features such as screening unknown calls, taking messages, and responding on behalf of users.

Users have the option to record a brief script to create a voice replica, granting the AI assistant the capability to handle calls seamlessly.

Customization Limitations: Balancing Authenticity and Personalization

While Truecaller offers options for editing greetings, customization of personal voices is limited to ensure clear identification of the digital version. Despite limitations, users retain the ability to tailor responses according to their preferences, enhancing the user experience.

Transparency Measures: Authenticity Assurance with Watermark

Azure AI Speech's personal voice feature incorporates transparency measures, including a watermark on speech outputs. The watermark, detectable by specialized tools, ensures authenticity and transparency in voice replication, maintaining user trust.

Limited Availability and Expansion Plans: Global Rollout

Currently, access to the personal voice feature is limited to registration-only access, ensuring controlled deployment and testing. Truecaller plans to roll out the feature in the coming weeks in select countries, including the US, Canada, Australia, South Africa, India, Sweden, and Chile.

Conclusion: Pioneering Voice Replication for Enhanced Call Handling

Truecaller's introduction of the personal voice feature represents a significant milestone in AI-driven call handling, promising enhanced user convenience and functionality.

With ongoing advancements and expansion plans, Truecaller is poised to redefine the smartphone calling experience globally.