Tata Group Considers Additional $1 Billion Investment in Super App Tata Neu

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Tata Group Considers Additional $1 Billion Investment in Super App Tata Neu
21 Oct 2023
5 min read

News Synopsis

In an effort to fortify its digital division, the esteemed Tata Group is reportedly considering an additional investment of $1 billion in its burgeoning super app project, Tata Neu.

This digital venture, an integral part of Tata Digital, is poised to receive substantial funding in the coming year, pending the successful completion of the deal. This investment holds the promise of significantly advancing Tata Neu's digital offerings, mitigating technical challenges, and accommodating potential new financial requirements.

Boosting Tata Neu

This substantial financial injection is anticipated to offer Tata Neu the boost it requires to enrich its digital services and tackle any lingering technical impediments, ultimately enhancing user experience. To attain this objective, the Tata Group has directed its digital arm, Tata Digital, to optimize the super app's operations and address any lingering glitches to ensure it is more user-friendly.

Seeking Global Investment

Additionally, the conglomerate has instructed its digital arm to explore the possibility of securing funds from global sovereign and financial investors to meet future capital needs. Evidently,

Tata Group aims to emulate Reliance Retail's strategy, which successfully secured substantial funding from entities such as Qatar Investment Authority, Abu Dhabi Investment Authority (ADIA), and KKR. It's important to note that these discussions are ongoing, and the specifics of the deal may evolve. This proposed capital infusion is in addition to the $2 billion raised by the digital unit from Tata Group over the past year.

The Super App Landscape

Tata Neu, launched in April the previous year, draws inspiration from China's Alipay and WeChat, offering a wide array of services under one umbrella, including hotel and flight reservations, grocery and electronics shopping, and pharmaceuticals. Although the app encountered several glitches and user experience issues at its launch, it has yet to gain significant market traction.

Financial Landscape

While Tata Digital reported a 5.6X YoY increase in its consolidated net loss to INR 3,052 crore in FY22, its income tripled YoY to INR 16,201 crore during the same period.

The company has made strategic acquisitions, including grocery delivery startup BigBasket and e-pharmacy platform 1mg, bolstering its digital presence. Tata Neu has expanded its offerings by incorporating products and services from various Tata-owned brands, further enriching its super app.

Growing Super App Competition

Competition in the super app arena is intensifying. Billionaire Gautam Adani has expressed interest in building a super app, connecting Adani airport passengers with the conglomerate's services.

Meanwhile, Reliance has already established MyJio, featuring a bundle of over 20 consumer-focused mini-apps. These offerings come at a time when more Indians are joining the digital sphere, thanks to increased smartphone and internet penetration.

A Digital Future India's consumer internet market is projected to reach $1.6 trillion by 2025, growing at a CAGR of 28% between 2021 and 2025, driven by the growing digital adoption among Indians.

Latest facts related to above news.

  • Tata Digital is reportedly in talks with global investors, such as Temasek Holdings and GIC, to raise an additional $500 million to $1 billion for Tata Neu.
  • The funding is expected to be used to expand Tata Neu's offerings, improve its user experience, and marketing campaigns.
  • Tata Neu has recently launched a number of new features, such as bill payments, insurance, and travel bookings.
  • The app is also planning to launch a loyalty program in the near future.
  • Tata Neu is facing stiff competition from rivals such as Reliance Retail's MyJio and Paytm.
  • However, the Tata Group is confident that Tata Neu can gain market share in the growing Indian super app market.

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