Razorpay Strengthens Omnichannel Payment Presence with BillMe Acquisition

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Razorpay Strengthens Omnichannel Payment Presence with BillMe Acquisition
12 Sep 2023
4 min read

News Synopsis

Fintech powerhouse Razorpay has announced its latest strategic move in the omnichannel payment sector with the acquisition of Mumbai-based startup BillMe. This marks Razorpay's 8th acquisition as it continues to expand its reach in the dynamic fintech landscape.

Razorpay's Strategic Move in the Omnichannel Payment Space

On September 12, Razorpay unveiled its acquisition of BillMe, a Mumbai-based Digital Invoicing and Customer Engagement startup. This strategic acquisition is poised to reinforce Razorpay's omnichannel payment ecosystem, enabling it to offer a more comprehensive suite of services to businesses.

The global digital receipts market, anticipated to reach $2.3 billion by 2027, presents a significant opportunity for Razorpay to assist businesses in engaging and retaining their customers effectively while strengthening their marketing capabilities.

Shashank Kumar, managing director and co-founder of Razorpay, emphasized the massive potential within the digital receipts market and the company's commitment to leveraging this opportunity to support businesses in enhancing customer engagement.

BillMe's Role in Expanding Razorpay's Reach

BillMe, the Mumbai-based startup that Razorpay has acquired, has already made significant strides in the industry. The startup boasts a portfolio of over 4,000 businesses, managing more than 15,000 retail Point of Sale (POS) touchpoints.

Some of the prominent companies in BillMe's clientele include McDonald's, Burger King, Decathlon, Baggit, Relaxo Footwear, and Cinepolis, among others.

This acquisition strategically positions Razorpay to empower businesses with a hybrid model for improved customer engagement, catering to the preferences of an increasingly smartphone-centric consumer base.

Razorpay recognizes the shift in consumer preferences towards contactless and frictionless modes of interaction with businesses. With its extensive consumer base of over 1 billion smartphone users, Razorpay is well-positioned to capitalize on this trend.

Financials and Growth of Razorpay

This acquisition reflects Razorpay's commitment to expanding its technological expertise and delivering greater value to its clients. The company, which reported a standalone net profit of ₹7.3 crore in FY22, marking a 20% increase from the previous fiscal year's ₹6.1 crore, is presently valued at an impressive $7.5 billion.

Razorpay's growth trajectory continues to be marked by strategic acquisitions, with the acquisition of Ezetap in August 2022 marking another milestone in its journey.

Kuber Pritmani, Co-Founder of BillMe, expressed enthusiasm for the partnership with Razorpay, highlighting the opportunity to enhance integrations across all Point of Sale touchpoints, ultimately benefiting their clients.

In conclusion, Razorpay's acquisition of BillMe is a strategic step towards fortifying its presence in the omnichannel payment industry, offering businesses enhanced capabilities for customer engagement in a rapidly evolving digital landscape.

TWN In-Focus