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News In Brief Technology and Gadgets

OnePlus Introduces 180-Day Phone Replacement Plan for OnePlus 13

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OnePlus Introduces 180-Day Phone Replacement Plan for OnePlus 13
08 Jan 2025
5 min read

News Synopsis

OnePlus has announced a new phone replacement plan exclusively for its flagship devices, the OnePlus 13 and OnePlus 13R. The limited-time offer provides customers with the peace of mind that comes with a free phone replacement in case of any hardware issues within the first 180 days of purchase. Here’s everything you need to know about this new initiative.

Eligibility and Duration

This phone replacement plan is available only for OnePlus 13 and OnePlus 13R smartphones. Customers who purchase any of these devices between January 10, 2024, and February 13, 2025, will be eligible for the offer. OnePlus promises to provide a free replacement if the device faces any hardware problems within 180 days (approximately five months) from the purchase date.

Free Replacement Offer Details

The offer includes a free phone replacement for the OnePlus 13 or OnePlus 13R if a hardware issue arises within the first 180 days of ownership. This eliminates the need for a repair process, offering customers the convenience of a seamless replacement. OnePlus has simplified the process, allowing users to visit any authorized OnePlus service center to confirm their eligibility for the replacement.

Statement from OnePlus CEO

Robin Liu, the CEO of OnePlus India, expressed the company's confidence in the quality and reliability of its products, stating, “We are proud to introduce this protection plan, further enhancing the user experience. The 180-day phone replacement plan for the OnePlus 13 series reflects our confidence in the reliability of our products and our ongoing care for users, continuously elevating the quality of service for local consumers.”

Free Offer Period and Paid Protection Plan

The free phone replacement offer will be available until February 13, 2025, for eligible customers. After this period, the service will transition to a paid protection plan, which provides the same replacement benefits but at an additional cost. The protection plan is priced differently for each model:

  • OnePlus 13: Rs 2,599

  • OnePlus 13R: Rs 2,299

This premium service plan extends the replacement coverage for an additional three months beyond the initial 180-day offer period.

Pricing and Discounts for OnePlus 13 and OnePlus 13R

The OnePlus 13 has been priced at Rs 69,999, while the OnePlus 13R is available for Rs 42,999. To make the deal more attractive, OnePlus is offering bank discount offers:

  • OnePlus 13: Rs 5,000 discount

  • OnePlus 13R: Rs 3,000 discount

The OnePlus 13 will go on sale from January 10, while the OnePlus 13R will be available starting January 13. These discounts, combined with the new phone replacement plan, make these models a great deal for customers looking for reliable and affordable smartphones.

Conclusion

With its new 180-day phone replacement plan, OnePlus is demonstrating its commitment to providing customers with high-quality products and excellent service. This plan offers a hassle-free solution to address potential hardware issues and reflects OnePlus’ focus on enhancing the user experience. For those interested in extra protection, the paid protection plan ensures continuous peace of mind. This initiative makes the OnePlus 13 and OnePlus 13R even more appealing to prospective buyers.