Amazon Unveils Cashierless Technology Adapted for Clothing Stores

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Amazon Unveils Cashierless Technology Adapted for Clothing Stores
20 Sep 2023
5 min read

News Synopsis

Amazon, the e-commerce and tech behemoth, is pushing the boundaries of its revolutionary cashierless shopping technology, aiming to extend its application beyond convenience and grocery stores.

In a significant development, the company has introduced a novel iteration of its Just Walk Out technology tailored specifically for apparel retailers. This adaptation incorporates radio frequency identification (RFID) tags as a pivotal element, offering a promising solution for tracking clothing items seamlessly.

Revolutionizing Retail with RFID:

Amazon's latest foray into cashierless technology harnesses the power of RFID tags, marking a notable departure from its prior reliance on ceiling-mounted cameras and shelf sensors. This innovative approach enables the precise monitoring of apparel within the store.

RFID tags are discreetly affixed to individual clothing items and are systematically tracked by fixed readers stationed throughout the store. While RFID technology has been in existence for several decades, it predominantly serves purposes such as inventory management and thwarting theft.

Avery Dennison Corp., a prominent player in the RFID sector, is credited with providing the necessary equipment for Amazon's RFID-driven initiative.

Elevating the Shopping Experience:

The traditional checkout process is reimagined as customers can effortlessly browse and select clothing items without the need for cashier interactions. Instead, the RFID technology keeps a vigilant watch over the chosen items.

Once customers exit the store, their accounts are automatically charged, delivering a seamless and convenient shopping experience. This advancement holds the potential to address the challenges faced by cashierless systems when dealing with items that share similar weight and visual characteristics.

Piloting Innovation:

Amazon has initiated discreet pilot programs to assess the viability of RFID-enabled Just Walk Out technology. Two Seattle sports arenas, Lumen Field (home to the NFL's Seahawks) and Climate Pledge Arena (hosting the NHL's Kraken), have witnessed the trial run of this cutting-edge technology.

Notably, Amazon's CEO, Andy Jassy, holds a minority ownership stake in the NHL's Kraken, underscoring the company's commitment to exploring innovative applications of its technology.

Challenges and Industry Implications:

While Amazon has successfully deployed cashierless technology in its Go convenience stores, Fresh grocery outlets, and licensed stores, the adoption of the RFID version by apparel retailers remains uncertain. Some may hesitate to rely on a fierce e-commerce rival for their in-store technology infrastructure.

However, this development signifies Amazon's continued pursuit of technological innovation that could potentially reshape the landscape of retail.

TWN In-Focus