In a bid to simplify and enhance the Indian rail ticket booking experience, MakeMyTrip has rolled out two innovative features—Seat Availability Forecast and Sold-out Alerts. These tools are designed to provide travellers with greater visibility into ticket availability and help them make faster, more informed booking decisions.
By using a combination of real-time data and historical booking patterns, MakeMyTrip is aiming to reduce uncertainty and improve the odds of securing confirmed train tickets during peak demand periods.
The Seat Availability Forecast feature offers a predictive look at how train seat availability is expected to change over time. This helps users anticipate when tickets may sell out and plan their bookings accordingly, rather than waiting until the last moment.
The feature uses advanced machine learning models that analyze years of booking trends alongside current demand levels. This makes the forecasting tool more accurate and user-relevant, allowing travellers to gauge urgency when selecting trains.
Another key addition is the Sold-out Alerts tool. This feature notifies users when ticket availability on their selected train begins to decline. It is particularly helpful during high-demand periods like festivals, holidays, and weekends when confirmed seats sell out rapidly.
By sending early warnings, MakeMyTrip enables users to lock in their tickets before they end up on the waitlist, thus reducing the chances of travel disruption.
The feature is now available on both the MakeMyTrip mobile app and the official website, ensuring users across platforms benefit from proactive booking support.
According to data shared by the company, about 40% of users searching for train tickets revisit the platform multiple times across several days. Of these repeat users, nearly 70% end up booking waitlisted tickets, largely because confirmed seats become unavailable as their travel plans are finalized.
The new features are designed to directly address this gap. By giving users real-time alerts and predictive seat trends, MakeMyTrip is empowering them to act swiftly and improve their chances of booking a confirmed ticket.
Commenting on the launch, Rajesh Magow, Co-founder and Group CEO of MakeMyTrip, highlighted the company’s focus on solving real-world travel challenges.
“We are focussed on our mission to anticipate and address the nuanced needs of Indian rail passengers. Seat Availability Forecast is a result of that effort, rooted in data science, built to be seamless, and designed to solve a real planning challenge for millions of users,” Magow said.
He added that the tools represent a significant addition to MakeMyTrip’s rail booking suite, making train travel in India more predictable and stress-free for all users.
India’s vast railway network remains one of the most popular modes of travel, especially for budget-conscious travellers and commuters in tier-2 and tier-3 cities. With the demand for confirmed tickets frequently outpacing supply, booking a train journey can often be a source of stress.
MakeMyTrip’s latest innovation aims to change that narrative. By introducing AI-powered predictive tools, the company is leading the way in making train travel smarter, faster, and more user-centric.
As the features go live ahead of the busy summer travel season, millions of Indians are expected to benefit from more confident, better-informed booking decisions.
With the launch of Seat Availability Forecast and Sold-out Alerts, MakeMyTrip is reinforcing its position as a technology-first travel platform that caters to the evolving needs of Indian travellers. These features not only boost convenience but also address a long-standing challenge in the rail booking ecosystem—timely access to reliable seat availability.