MakeMyTrip Collaborates with Zomato to Offer On-Train Food Delivery

153
18 Sep 2025
5 min read

News Synopsis

Traveling by train in India is set to become more convenient and enjoyable as MakeMyTrip partners with Zomato to offer passengers the option of ordering meals directly to their seats. With this collaboration, passengers booking train tickets on the MakeMyTrip app can now access food from over 40,000 restaurants listed on Zomato across 130+ railway stations in the country. The move taps into the rapidly growing demand for e-catering services among Indian Railways passengers.

Food Delivery on Trains: A Game-Changer for Travelers

For decades, one of the major challenges for train passengers has been access to hygienic, quality food during journeys. Through this collaboration, MakeMyTrip and Zomato aim to solve this by allowing travellers to pre-order food while booking tickets on the MakeMyTrip app.

Meals will be delivered directly to passengers’ seats, ensuring a hassle-free dining experience on trains. This service is expected to significantly enhance passenger convenience and make long journeys more comfortable.

How the Service Works

  • Passengers booking train tickets on the MakeMyTrip app can browse through Zomato’s wide selection of restaurants.

  • With over 40,000 partner restaurants available, travellers can choose from a variety of cuisines and meal options.

  • Orders will be delivered directly to seats at more than 130 railway stations nationwide.

  • The service will be further supported by MakeMyTrip’s Live Train Status tool, which helps ensure timely delivery of food despite train delays.

Growing Demand for Rail E-Catering Services

According to official data, more than 90,000 passengers used Indian Railways’ e-catering services daily in FY 2024–25, marking a 66% year-on-year growth.

By launching the ‘Food on Train’ service, MakeMyTrip is positioning itself to capitalize on this booming trend. The company believes that the convenience of ordering food directly from trusted restaurants will drive strong adoption among passengers.

Initial Response and Expansion Plans

MakeMyTrip confirmed that the soft launch with Zomato has already received positive feedback, especially for its travel-friendly meal options. Encouraged by this, the company plans to roll out targeted awareness campaigns to increase adoption among passengers.

The upcoming festive season is expected to provide further momentum, as more passengers opt for train journeys during this period.

MakeMyTrip’s Perspective on the Partnership

Raj Rishi Singh, Chief Marketing Officer of MakeMyTrip, highlighted the significance of this collaboration:

“We have outpaced industry growth in train bookings, and with the new ‘Food on Train’ partnership with Zomato, we aim to further enhance passenger convenience. This collaboration contributes to unlocking one of the fastest-growing consumption opportunities in India’s mobility ecosystem.”

Singh also stressed that this partnership aligns with MakeMyTrip’s strategy of continuously innovating to improve customer experience.

Zomato’s Role in Enhancing Rail Travel

Zomato, India’s leading food delivery platform, views this collaboration as part of its mission to serve India better.

Rahul Gupta, VP of Product at Zomato, expressed excitement about the partnership:

“This collaboration with MakeMyTrip enables train passengers to conveniently order meals from their favourite restaurants through the MakeMyTrip platform, with direct food delivery to their seats. We are truly excited about the value this partnership will bring to our customers.”

By integrating its vast network of restaurants with MakeMyTrip’s rail booking services, Zomato is extending its footprint into India’s massive train travel market.

Festive Season Offers

To mark the launch of the service and encourage adoption, MakeMyTrip is offering a free coupon to travellers booking train tickets through its platform. The coupon can be redeemed on Zomato food orders, making the offer especially attractive during the festive travel rush.

Conclusion

The partnership between MakeMyTrip and Zomato represents a major leap in improving the rail travel experience in India. With convenient seat-delivered meals from thousands of restaurants, passengers can now look forward to a more comfortable and enjoyable journey. This collaboration also underscores the growing role of digital platforms in transforming traditional travel and dining experiences.

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