Bharat Sanchar Nigam Limited (BSNL) has rolled out a new feature that allows its users to make voice calls even in the absence of mobile network coverage. The government-owned telecom operator has officially launched its VoWiFi (Voice over Wi-Fi) service, enabling users to place calls using a Wi-Fi connection. This strategic move aims to strengthen BSNL’s position in the telecom market and bring it on par with private players like Jio, Airtel, and Vodafone-Idea, who already offer this feature.
BSNL’s newly launched VoWiFi service allows subscribers to make and receive calls using a Wi-Fi network instead of relying on a cellular signal. This innovation is particularly beneficial for users in areas with weak or no mobile network coverage. With this technology, users can experience uninterrupted communication even inside buildings or remote zones where the mobile signal is poor.
The Voice over Wi-Fi feature ensures crystal-clear call quality, reduced call drops, and seamless connectivity. By introducing VoWiFi, BSNL is aligning itself with global telecom trends that focus on connectivity enhancement and better service quality.
Alongside the VoWiFi launch, BSNL has been rapidly expanding its 4G network across India. The company recently installed over 1 lakh mobile towers and plans to set up an additional 97,500 towers in the coming months. This massive infrastructure upgrade is part of BSNL’s ongoing modernization project as it celebrates its 25th anniversary.
The VoWiFi service was officially soft-launched on October 2 by Neeraj Mittal, Secretary of the Department of Telecommunications (DoT). Initially, the service is available in the South and West Zone circles, with plans to extend to other regions soon. BSNL also rolled out 4G and eSIM services in Mumbai, following earlier eSIM launches in Tamil Nadu, further boosting its digital capabilities.
The VoWiFi (Voice over Wi-Fi) feature lets users make voice calls using any Wi-Fi or home broadband connection, bypassing the need for a cellular network. This is particularly useful in areas where mobile signals are weak or inconsistent.
Users simply need a smartphone that supports VoWiFi technology—a feature already present in most modern Android and iPhone models. Once enabled in the device’s settings, BSNL subscribers can start making high-quality calls using their Wi-Fi connection without any interruptions.
One of the standout aspects of BSNL’s VoWiFi service is its zero-cost access. The company has confirmed that users will not be charged any additional fees for making calls over Wi-Fi. This feature is available for free to all BSNL customers.
According to BSNL’s official statement on its X (formerly Twitter) handle, the VoWiFi feature aims to enhance user experience, improve call quality, and ensure reliable connectivity without adding extra expenses. This makes it an attractive offering for existing and new subscribers.
By introducing VoWiFi, BSNL is taking a major step toward competing directly with leading private telecom operators such as Reliance Jio, Bharti Airtel, and Vodafone-Idea, all of which have been providing Wi-Fi calling for several years.
This new service marks BSNL’s commitment to modernizing its infrastructure and delivering advanced features that meet evolving customer expectations. With 4G expansion, eSIM availability, and now VoWiFi, the state-run telecom operator is steadily regaining its footing in India’s highly competitive telecom market.
Conclusion
BSNL’s launch of the VoWiFi service is a milestone move toward improving communication accessibility for millions of users, especially in areas with poor network connectivity. Combined with its 4G and eSIM rollout, BSNL is clearly moving toward becoming a digitally upgraded, customer-friendly telecom provider. With free access to VoWiFi calling, users can now enjoy seamless voice communication, no matter where they are.