Audi India has taken a bold step to enhance customer satisfaction in the premium car segment by introducing a 10-year extended warranty and a 15-year Roadside Assistance Program. This initiative is aimed at offering long-term assurance, comfort, and convenience to both new and existing Audi customers across India.
The newly introduced service offerings apply to all Audi vehicles sold in India, ensuring that every customer—regardless of the model—can access enhanced after-sales support. This move reflects Audi’s growing commitment to delivering not just luxury vehicles, but also a luxury ownership experience.
Balbir Singh Dhillon, Head of Audi India, expressed the brand’s dedication towards building lasting relationships with customers. He said:
“At Audi India, we believe that our relationship with customers extends far beyond the point of purchase. Our extended warranty and Roadside Assistance Program represent our unwavering commitment to customer satisfaction and aim to set new standards in India’s luxury automobile sector.”
The 10-year extended warranty offers coverage for all manufacturing defects in Audi vehicles up to a maximum of 2,00,000 kilometers or 10 years of age—whichever comes first.
Applicable to all Audi models sold in India
Covers manufacturing defects
Warranty extensions available in 1-year or 2-year packages
Can be purchased at the time of delivery or before the standard warranty expires
Offers long-term value and protection
This warranty extension is designed for customers looking for peace of mind and cost-effective vehicle ownership over a longer duration.
Audi’s revamped Roadside Assistance (RSA) program brings 24/7 support to owners for up to 15 years. It provides a range of emergency services tailored to meet the needs of luxury car owners.
Towing services in the event of a breakdown or accident
Battery jump-starts
Emergency fuel delivery (up to 10 litres)
Flat tyre support
Locked car assistance
Delivery of spare keys
The RSA program goes beyond the basics, offering premium services such as:
Hotel accommodation or travel arrangements when repairs take over 72 hours
Coverage when the breakdown happens over 100 km away from the base location
Real-time service updates
WhatsApp-based service requests
Vehicle protection covers during service
The Roadside Assistance Program is priced between Rs 3,999 and Rs 8,000, depending on:
The age of the vehicle
The chosen coverage duration
Both new buyers and existing Audi owners are eligible to purchase or upgrade to this service based on their vehicle’s condition and history.
This initiative underscores Audi India's focus on customer-centric innovation and after-sales excellence. With enhanced support and reliable service offerings, the brand continues to strengthen its presence in India's competitive luxury automotive space.
By offering long-term warranties and robust emergency support, Audi is not only protecting the investment of its customers but also positioning itself as a leader in luxury after-sales service in India.