Amazon India has forayed deeper into the healthcare sector by launching a new service—Amazon Diagnostics, aimed at delivering at-home lab testing services. With this expansion, Amazon aims to streamline access to healthcare by allowing users to book diagnostic tests, schedule appointments, and access digital reports directly via the Amazon app.
The newly launched service is now live in six key Indian cities—Bengaluru, Delhi, Gurgaon, Noida, Mumbai, and Hyderabad, and currently spans over 450 pin codes.
Amazon Diagnostics offers more than 800 lab tests, allowing customers to get samples collected within 60 minutes at their doorstep. For routine tests, users can expect digital reports in as little as six hours, as per Amazon’s official statement.
To bring this service to life, Amazon has partnered with Bengaluru-based Orange Health Labs, a tech-driven diagnostics platform. This move follows Amazon's $12 million investment via its Smbhav Venture Fund in December 2024, reinforcing its growing interest in India's digital health ecosystem.
“This expansion strengthens the foundation of Amazon Medical by building on the existing service of Pharmacy and Clinic,” the company stated.
Over 800 diagnostic tests including routine blood tests, thyroid, diabetes, and full-body health checkups
Doorstep sample collection within 60 minutes
Faster turnaround for reports—as low as six hours for routine tests
All bookings and report access through the Amazon app
The diagnostics initiative is being rolled out in association with Orange Health Labs, a startup founded in 2020. The company has previously secured more than $50 million in funding, with backing from major investors such as Accel, General Catalyst, Bertelsmann India, and Y Combinator.
Jayaramakrishnan Balasubramanian, Category Leader, Amazon Medical, said, “Amazon Diagnostics represents a significant step forward in making healthcare more accessible, reliable and convenient for all our customers.”
Dhruv Gupta, Co-founder, Orange Health Labs, added, “Together with Amazon, we will keep raising the bar, delivering an even faster, reliable, and insightful diagnostics experience for people across India.”
Amazon has been gradually building its Amazon Medical ecosystem, which already includes online pharmacy services and virtual clinic consultations. The introduction of diagnostics services is the latest step in its mission to offer a fully integrated, tech-powered healthcare platform for Indian users.
Amazon’s entry into the diagnostics segment with the launch of Amazon Diagnostics marks a significant leap in India’s digital healthcare evolution. By offering more than 800 tests, doorstep sample collection within 60 minutes, and fast digital report delivery, Amazon is setting a new benchmark for convenience and accessibility in diagnostic services.
The strategic partnership with Orange Health Labs, a fast-growing diagnostics startup, enhances the credibility and reliability of the service. With this move, Amazon is not only expanding its healthcare footprint beyond pharmacy and clinics but also aiming to create a holistic, tech-enabled medical ecosystem for Indian consumers.
The launch across six major cities lays the groundwork for further nationwide expansion, indicating Amazon’s long-term commitment to the sector. As demand for at-home health services continues to grow post-pandemic, Amazon Diagnostics has the potential to revolutionize how Indians access routine and preventive healthcare services from the comfort of their homes.